Rumblr Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.rumblragency.com.au (the “Website”). By accessing or using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Such as your name, email address, phone number, and company name.
- Usage Information: Information about your interactions with our Website, including IP address, browser type, access times, and the pages you visited.
- Marketing and Communication Preferences: Details of your preferences for receiving marketing materials from us.
2. How We Collect Your Information
We collect information directly from you when you:
- Submit a form or enquiry on our Website
- Opt-in to receive marketing communications
- Interact with our social media channels or ads
We may also collect information automatically through cookies, web beacons, and similar technologies when you visit our Website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Website.
3. Use of Your Information
We use the information we collect for purposes including, but not limited to:
- Responding to your enquiries or requests
- Personalising your experience on our Website
- Sending you promotional content, marketing materials, and updates if you have opted in
- Analysing and improving our Website and services
We will only use your personal information in ways consistent with the purposes for which it was collected or as required by law.
4. Disclosure of Your Information
We may disclose your personal information:
- To third-party service providers who assist us with Website hosting, data analytics, and marketing activities
- When required by law or legal process
- To protect our rights, property, or safety, and that of others
All third-party service providers are required to handle your personal information in accordance with this Privacy Policy and applicable privacy laws.
5. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. While we strive to use acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is completely secure.
6. Your Rights and Choices
Under Australian privacy law, you have rights regarding your personal information, including:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.
- Marketing Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Complaints: If you believe we have breached your privacy rights, you may contact us using the information provided below. We will investigate and respond to your complaint promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review the Privacy Policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Rumblr Agency
Email: hello@rumblragency.com.au
Address: 105 Wellington Street, St Kilda 3065
Effective Date: October 2024